User interface

In this section we are going to explain in detail the different features included in this add-in. We will see the analyses that can be carried out, and the user interfaces involved both in the analysis process and in its configuration.

This is the ribbon that will appear in Excel once the MeaningCloud VoC Add-in for Excel has been successfully installed:

MeaningCloud VoC Add-in Ribbon

There are two main sections in the ribbon:

  • Analyses, with the different analyses that can be carried out over the data.
  • Miscellanea, with the settings and other relevant links and information.

The following table explains the functionality of each one of the buttons:

User interface

Section Button Functionality
Voice of the Customer icon
Voice of the Customer

Integrates the functionality provided by the Voice of the Customer models defined for the Deep Categorization API. It allows to select in which domain and language to analyze the voice of the customer for the chosen texts.

Check Voice of the Customer for more in-depth information.

Settings icon

Settings of the add-in. This includes the license key configuration, general settings that apply to all analyses, and specific options for each one of the analysis.

Check Settings for more in-depth information.

Check for updates icon
Check for Updates

Checks if there's a new version of the add-in available.

Help icon

Link to the online documentation.

Feedback icon

Link to the contact form used to report bugs or provide support for any of our products.

About icon

Basic information about the add-in, including which version it is.