Analyze your client's feedback from any kind of channel (voice, email, social media, etc.) to detect the sentiment, the main conversation topics, buying signals, etc.
Extract relevant information from social media in real-time. Monitor what's said about your company, filter irrelevant comments, analyze and categorize semantically the contents and extract trends.
Enrich contents with semantic information so they are easier to find, to relate them and to recommend. Tag automatically your content with the most relevant entities and with standard or customized classifications.
Automatize the processing of huge volumes of non-structured information to detect fraud automatically, manage claims more efficiently or extract subrogation indicators.