Data, privacy and security
MeaningCloud by default is a Software as a Service application, that is, any processing is done in the servers we have set up for this purpose. This means that when you analyze any text (no matter if you are using one of the text consoles or any of the integrations available), it’s sent to our servers where the analysis requested is done. We are aware of how important data privacy is, so we don’t store the texts sent for processing and we are very careful on how our client’s information is treated. You can read all the details of our data protection policy here.
Some users have very strict data policies, to the point where said data cannot leave their premises. For these cases, MeaningCloud is available as an on-premises deployment, where you can install a server or servers in your environment and do there all your text analytics. This way you can take advantage of MeaningCloud and ensure the confidentiality of your data.
Information security is extremely important to us, which is why we recently achieved ISO 27001 certification, as well as adhered to the Privacy Shield Framework.