At MeaningCloud, we know how important unstructured data is for the Voice of the Customer analysis, so we've defined a model focused on the banking domain that will allow you to characterize in detail any feedback from your customers, enabling you to carry out an in-depth analysis to identify the customer's wants and needs in an organized way.
Select one of the sample texts provided or paste your own and select its language to analyze it.
These categories have been obtained using our Deep Categorization API and the Voice of the Customer Vertical Pack.
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Han cambiado las condiciones y ahora cobran 8€ de comisión al mes (el banco que su logan era "NADA de comisiones"). Avisando del cambio UNA sola vez por la aplicación movil... En cambio de publicidad llenan el buzón de correo. PENOSO.
I have been a member of this bank for 12 years. Through thick and thin in today's economy, they have always provided excellent service and even helped me in securing a loan when I needed it. Their knowledgeable staff help me whenever I have any questions or inquiries about my account. Five stars, all around!