In the last MeaningCloud release we presented our new Deep Categorization API, a new Premium API that gives us access to two of our new vertical packs: Voice of the Customer and Voice of the Employee.
We also know that many of the target users of these functionality may not be necessarily know how to code, so with that in mind, in this latest release we are publishing two new add-ins, one for each vertical pack:
- Voice of the Customer Add-in for Excel, with support for the Generic, Banking, Insurance and Retail domains in both English and Spanish.
- Voice of the Employee Add-in for Excel, with support for the Performance review, Organization and Insurance scenarios in both English and Spanish.
Both add-ins provide an integration with the Deep Categorization API, but focus on giving a more user-friendly approach for the analysis each one of them provides.
The add-ins are adapted so anyone can obtain the analysis they want with just a few clicks, without worrying about API parameters or leaving the environment where they have the data to analyze.
This release also contains minor security updates as well as bug fixes in our core engines.
If you have any questions or just want to talk to us, we are always available at firstname.lastname@example.org!