Tag Archives: natural language processing

Posts related to natural language processing

The leading role of Natural Language Processing in Robotic Process Automation

RPA

Robotic Process Automation

Robotic Process Automation is gaining traction

Robotic Process Automation (RPA) has attracted considerable attention as a way to automate repetitive clerical tasks, by mimicking the way human workers carry them out. Since the introduction of the term (around the year 2000), RPA has evolved from simple screen scraping and desktop automation to the promise of Cognitive RPA. Reports by industry analysis leaders estimate the global spending on RPA software to reach $2.4B in 2022, with annual growth rates over 50%.

While the RoI of these investments is quite apparent, most analysts also stress that automation does not necessarily imply intelligence. In a recent article published by Forbes (“Sorry, but your bots are stupid”), Ron Schmelzer stresses the fact that automation is inherently dumb, and that automated software bots are still dumb. Concluding that “despite much of the marketing hype, what is being sold as intelligent automation is far from intelligent.”

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Text analytics explained: MeaningCloud in Italian

In previous posts we spoke about text analysis performed in French and Portuguese. Today we’re wrapping up this linguistics series by discussing the analyses that can be done with Italian texts.

Italian is spoken in several European countries such as Italy, San Marino and Switzerland, totaling almost 70 million speakers. As Italians have migrated all over the world, its language is also present on the other side of the pond. In South America, for instance, it is the second most spoken language in Argentina. In the US, even though it is not an officially spoken language, many of its citizens are of Italian descendent and thus speak the language at home. We wanted to include such a widely spread language in our Standard Languages Pack.

Hello in many languages

Similarly to our previous posts, we are going to explain, in a linguistically-inclined way, what Text Analytics is and which functionalities MeaningCloud provides in Italian.

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Text analytics explained: MeaningCloud in Portuguese

A few weeks ago we talked about MeaningCloud’s text analytics performance on French texts. Now it’s Portuguese time!

Portuguese, together with Spanish, has an enormous presence in South America. It is spoken by more than 200 million people in Brazil alone. Not only does it have an immense influence on the economy in South America but throughout Europe too, where it is used by more than 10 million speakers. Africa also has Portuguese-speakers. Angola, which has a population of more than 24 million people, recognizes Portuguese as their official language. Its presence in these three continents makes it hard to miss in our Standard Languages Pack. At MeaningCloud, we offer two Portuguese varieties: Brazilian Portuguese and European Portuguese.

Hello in many languages

Whether the concept “Text Analytics” sounds rather hazy or you are looking for something more specifically language-related, this post is for you. We keep in mind the language diversity and we want to show you all the functionalities we provide in Portuguese.

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Text analytics explained: MeaningCloud in French

Due to the rise of Natural Language Processing technologies, Text Analytics is on everyone’s lips. However, most services in this field are provided in English and, depending on the language you are interested in, it can become difficult to find the functionality you are looking for.

No worries. French, for instance, is a language not only used in all the five continents and with almost 300 million of speakers, but is also either the first or the second language of communication in many international organizations [1]. No wonder why we have it as a part of our Standard Languages Pack!

Hello in many languages

Whether the concept “Text Analytics” sounds rather hazy or you are looking for something more specifically language-related, this post is for you. We keep in mind the language diversity and we want to show you all the functionalities we provide in French.

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Webinar: A gentle introduction to Artificial Intelligence in Pharma

On May-23, 2018 we delivered the webinar “A gentle introduction to Artificial Intelligence in Pharma. Text-based sources”. Although it’s hard to believe, the level of marketing hype around Artificial Intelligence has even surpassed the one about digital transformation or Big Data.

Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn.

Did you know that in the Pharma industry, up to 80% of business-relevant information is made up of text?

We see that AI is transforming the Pharma industry from top to bottom.

During the session we covered these items:

  • Introduction to Artificial Intelligence.
  • How they create value with text-based sources.
  • Case study: analysis of the Voice of the Patient.

Interested? Here you have the presentation and the recording of the webinar.

 

 


Text Analytics & MeaningCloud 101

One of the questions we get most often at our helpdesk is how to apply the text analytics functionalities that MeaningCloud provides to specific scenarios.

Users know they want to incorporate text analytics into their processes but are not sure how to translate their business requirements into something they can integrate into their pipeline.

If you add the fact that each provider has a different name for the products they offer to carry out specific text analytics tasks, it becomes difficult not just to get started, but even to know exactly what you need for your scenario.

homer-simpson-confused

In this post, we are going to explain what our different products are used for, the NLP (Natural Language Processing) tasks they are tied to, the added value they provide, and the requirements they fulfill.

[This post was last updated in October 2018 to include our new functionalities.]
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What You Need To Know about Text Analytics

You have enough to worry about. You know your industry inside and out. You know your products and services and how they compare with the competition’s strengths and weaknesses. In business, you have to be an expert in a range of topics. What you don’t need to worry about are the ins and outs of every technology, algorithm and software program.

This is especially true of an inherently complex technology such as natural language processing. As a business owner you have enough to worry about. Do you really have time to understand morphological segmentation? Text analytics should be just another tool in your toolbox to achieve your business goals. The only thing you need to know is what problems you have that can be solved by natural language processing. Anaphoric referencing? Don’t worry about it. We have it covered it, along with anything else you might need from language technology.

Text Analytics

What do you do need to know about text analytics?

Text analytics goes by many names: natural language processing (NLP), text analysis, text mining, computational linguistics. There are shades of difference in these terms, but let the expert work that out. What you need to know is that these terms describe a variety of algorithms and technology that is able to process raw text written in a human language (natural language) to provide enriched text. That enrichment could mean a number of things:

  • Categorization – Classifying text according to themes, categories or a taxonomy
  • Topic Extraction – Identifying key named entities and concepts in the text such as people, places, organizations, and brands
  • Sentiment Analysis – Detecting whether the text is talking about those concepts in a positive or negative light

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Is Cognitive Computing too Cool to Be True?

According to IBM, “Cognitive Computing systems learn and interact naturally with people to extend what either humans or machines could do on their own. They help human experts make better decisions by penetrating the complexity of Big Data.” Dharmendra Modha, Manager of Cognitive Computing at IBM Research, talks about cognitive computing as an algorithm being able to solve a vast array of problems.

With this definition in mind, it seems that this algorithm requires a way to interact with humans in order to learn and to think as they do. Nice, great words! Anyway, it is the same well-known goal of Artificial Intelligence (AI), a more common name that almost everybody has heard about. Why change it? Ok, when a company is investing at least $1 billion in something, it must be cool and fancy enough to draw people’s attention, and AI is quite old-fashioned. Nevertheless, machines still cannot think! And I believe it will take some time.

How does Cognitive Computing work? According to the given definition, to enable the human-machine interaction, some kind of voice and image processing solutions must be integrated. I am not an expert on image processing, but voice recognition systems, dialog management models and Natuking-640388_1280ral Language Processing techniques have been studied for a while. Even Question Answering methods (i.e. the ability of a software system to return the exact answer to a question instead of a set of documents as traditional search engines do) have been deeply studied. We ourselves have been doing (and still do) research on this topic since 2007, which resulted in the development of virtual assistants, a combination of dialogue management and question answering techniques. Do you remember Ikea’s example called Anna? In spite of the fame she gained at that time, she is not working anymore. Perhaps, for users, that kind of interaction through a website was not effective enough. On the other hand, virtual assistants like Siri, supported by an enormous company as Apple, are gaining attention. There are other virtual assistants for environments different from iOS but they are far less known, perhaps because the companies behind them are quite smaller than Apple.

Several aspects of the thinking capabilities required by the mentioned algorithm have to do with the concept of Machine Learning. There are a lot of well-known algorithms which are able to generate models from a set of examples or even from raw data (in the case of unsupervised processes). This enables a machine to learn how to classify things or to group items together, like a baby piling up those coloured geometric pieces. So, combining Machine Learning and NLP models it is possible for a machine to understand a text. This process is what we call Structuring Unstructured Data (much less fancy than Cognitive Computing). That is, making your information actionable. We have been working on this during several years, but now it is called cognitive computing.

So, as you might imagine, Cognitive Computing techniques are not different from the ones we have already developed; a lot of researchers and companies have been combining them. And, if you think about it, does it really matter if a machine thinks or not? The relevant added value of this technology is helping humans to do their job with all the relevant information at hand, at the right moment, so they can make thoughtful and reasonable decisions. This is our goal at MeaningCloud.


Textalytics sponsors the Sentiment Analysis Symposium

Next March 5-6, New York will host a new edition of the Sentiment Analysis Symposium. This is the seventh event of a series organized by industry expert Seth Grimes since year 2010 in San Francisco and NYC.

This is a unique conference in several aspects. First, it is designed specifically to serve the community of professionals interested in Human Analytics and its business application. Second, its audience is integrated by a mix of experts, strategists, practitioners, researchers, and solution providers, which makes a perfect breeding ground for discussion and exchange of points of view. Third, it is designed by just one person (not by a committee), a guarantee of consistency. Being an expert in the consultancy business, Seth Grimes achieves an excellent balance of presentations covering from technology to business application. I attended the New York 2012 edition, where I gave an enlightening talk, and I can tell that the experience was really enriching.

Sentiment Analysis Symposium 2014

Do not be misled by the title: do not interpret “Sentiment Analysis” in a narrow sense. The conference is about discovering business value in opinions, emotions, and attitudes in social media, news, and enterprise feedback. Moreover, the scope is not limited to text sources: speech and image are terms of the equation too.

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